Automatic Call Distributor Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Infographic: Gartner 2020 IT spending forecast
sponsored by TechTarget ComputerWeekly.com
EGUIDE: With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
Posted: 08 Feb 2021 | Published: 21 Jan 2020

TechTarget ComputerWeekly.com

Computer Weekly – 1 October 2019: The most influential women in UK technology
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.
Posted: 08 Feb 2021 | Published: 01 Oct 2019

TechTarget ComputerWeekly.com

Computer Weekly – 21 March 2023: The risks of an imbalance in AI
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, a leading AI expert explains the risks of an arms race in artificial intelligence caused by the domination of private sector providers. Our latest buyer's guide examines ways to reduce IT's energy use. And we analyse the latest damning revelations from the Post Office scandal inquiry. Read the issue now.
Posted: 17 Mar 2023 | Published: 21 Mar 2023

TechTarget ComputerWeekly.com

CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink
sponsored by TechTarget ComputerWeekly.com
EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.
Posted: 08 Feb 2021 | Published: 12 Sep 2019

TechTarget ComputerWeekly.com

Computer Weekly - 28 September 2021: Chancellor Rishi Sunak talks tech
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
Posted: 27 Sep 2021 | Published: 28 Sep 2021

TechTarget ComputerWeekly.com

CW APAC, October 2021: Tech Career Guide
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, Computer Weekly looks what is being done to close cyber security’s gender gap in the Asia-Pacific region
Posted: 14 Oct 2021 | Published: 14 Oct 2021

TechTarget ComputerWeekly.com

CW Middle East - July-September 2022: UAE citizens embrace new digital technologies
sponsored by TechTarget ComputerWeekly.com
EZINE: A survey shows that people in the United Arab Emirates believe next-generation technologies such as 3D printing and artificial intelligence will become widespread in the country. Also read how the UAE has improved its security posture amid mounting cyber threats.
Posted: 22 Jun 2022 | Published: 07 Jul 2022

TechTarget ComputerWeekly.com

Computer Weekly - 23 March 2021: Would the UK really nuke a cyber attacker?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.
Posted: 22 Mar 2021 | Published: 23 Mar 2021

TechTarget ComputerWeekly.com