WHITE PAPER:
This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.
WHITE PAPER:
This brief resource introduces a platform that gives you the power to create customized BI content and embed it into applications and processes for relevant, contextualized business intelligence.
WHITE PAPER:
The following white paper explores the importance of data visualization in deciphering growing big data volumes. Learn why spreadsheets and other conventional data display methods cause so many problems, how visualization offers a solution, technology recommendations, and more.
WEBCAST:
This brief on-demand video introduces an analytics platform designed for today's big data 2.0 world that delivers the key capabilities you need in order to leverage all of your available data.
EBOOK:
This expert e-book chapter will provide IT, BI and analytics managers with information on the current state of big data adoption and advice on how to prepare for and launch projects. Inside, you'll discover key issues to consider in the big data technology evaluation and selection process.
WHITE PAPER:
Access the following white paper to uncover how retail analytics can help you understand your customer and their buying behaviors—ultimately allowing for better decision making and a stronger market awareness.
WHITE PAPER:
The following white paper explores the through the eyes of pioneering analyst, Tom Davenport, on the importance of the data scientist when it comes to success with big data and advanced analytics. Learn how they how they help, how to onboard or create them, and much more.
WHITE PAPER:
This brief resource introduces an open source software platform that includes Hadoop components for distributed processing and big data management.
