RESEARCH CONTENT:
Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
EGUIDE:
The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
WHITE PAPER:
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
WHITE PAPER:
In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
WHITE PAPER:
this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
WHITE PAPER:
Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence.
EGUIDE:
This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
EGUIDE:
This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.
