EGUIDE:
As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
EGUIDE:
In this e-guide, we bring together the latest advice for businesses on what leaving the EU without a deal would mean for your data protection strategy.
EZINE:
In this issue, read about how and why one public sector IT professional in the Netherlands, Victor Gevers, took a whole year out to hack ethically and, in the process, unearthed about 1,000 vulnerabilities.
EGUIDE:
In this infographic, we outline ten extremely simple culture hacks CIOs can use to drive organisational change and improve business outcomes. These tips were provided by Kristin Moyer, vice president and analyst at Gartner at the Gartner Symposium 2018.
EGUIDE:
With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
EBOOK:
Each year, Computer Weekly asks IT decision-makers what projects they have planned for the coming year. The effects of the global Covid-19 pandemic were evident in the 2022 TechTarget/Computer Weekly IT Priorities survey. To find out more about the results of this survey download the infographic here.
EGUIDE:
While GenAI is not expected to supersede other IT priorities such as cloud, application development and cyber security, it will augment those areas by making it easier to build software and improve cyber resilience. In this round-up, we review some of the key IT trends that are likely to shape the industry across the region in 2024.
INFOGRAPHIC:
When the pandemic hit and live events had to end organisations needed to rethink their marketing mix and move to a digital space. In this infographic, we share a few tips and tricks for developing engaging content in a post-pandemic era.
EGUIDE:
In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out what to do when IT buyer's are ready to talk to vendors, and how to prepare for the first meeting.
EGUIDE:
In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out what prospects' advice is for your content creation team and what data users are willing to share in exchange for quality content?
