Call Agents Reports

MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020

MicroScope

Essential Guide: Application Performance Management
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This guide to managing application performance covers transaction speeds, networking, workflow and tools for performance detection and diagnosis.
Posted: 08 Feb 2021 | Published: 30 Nov 2017

TechTarget ComputerWeekly.com

First edition of Computer Weekly 1966
sponsored by TechTarget ComputerWeekly.com
EBOOK: To celebrate Computer Weekly's 50th anniversary, the National Museum of Computing, which holds the print archives of the magazine, has scanned the first issue of Computer Weekly. We have made this available to download.
Posted: 08 Feb 2021 | Published: 09 Sep 2016

TechTarget ComputerWeekly.com

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

The Ultimate Guide to Enterprise Content Management
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Enterprise Content Management (ECM) has rapidly evolved as different forms of content have been introduced to the work environment. In this guide, find out how ECM works, why it is so important, the key components and benefits, and what to look for when choosing ECM software.
Posted: 05 Oct 2022 | Published: 05 Oct 2022

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021

TechTarget ComputerWeekly.com

Gamma International: The Macedonia files
sponsored by TechTarget ComputerWeekly.com
RESOURCE: This PDF download contains source documents showing how the UK approved export licences to Gamma International UK to supply sophisticated mobile phone surveillance equipment, known as IMSI catchers, to the Republic of Macedonia.
Posted: 08 Feb 2021 | Published: 23 Nov 2017

TechTarget ComputerWeekly.com

Computer Weekly 50th anniversary special
sponsored by TechTarget ComputerWeekly.com
EZINE: It's been 50 years since Computer Weekly's launch on 22 September 1966. To mark this achievement, we have compiled a special edition of the magazine to reflect on how much the British technology industry has contributed over that time.
Posted: 08 Feb 2021 | Published: 22 Sep 2016

TechTarget ComputerWeekly.com

Computer Weekly – 18 August 2020: How Covid-19 elevated the datacentre
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Read the issue now.
Posted: 08 Feb 2021 | Published: 18 Aug 2020

TechTarget ComputerWeekly.com

CW EMEA - January 2023: Protecting the privacy of schoolchildren
sponsored by TechTarget ComputerWeekly.com
EZINE: In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
Posted: 11 Jan 2023 | Published: 12 Jan 2023

TechTarget ComputerWeekly.com