EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
EGUIDE:
This year's Computer Weekly and TechTarget IT Priorities survey has revealed the importance of the cloud for Nordic organisations. Over half of them are increasing their spending on cloud based services this year, according to the survey findings.
EGUIDE:
In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
VIDEO:
With the help of automation, organizations can overcome these challenges for a variety of benefits. In this video, learn how offloading repeatable tasks from IT teammates can unleash strategic work and innovation for your business.
EGUIDE:
In this e-guide we look at how businesses can stay on track through collaboration, innovation, listening to user needs and partnering with suppliers.
EGUIDE:
What exactly is service intelligence and how does it work with ITSM tools? Download this E-Guide to discover the answers to these questions, as well as service intelligence's practical uses in the context of enterprise IT.
EGUIDE:
ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
EGUIDE:
Download this E-Guide to learn how ITSM technologies augmented by AI capabilities are being utilized across the IT stack – from helpdesk management to network automation.
RESOURCE:
To remain relevant and competitive in the years to come, enterprises need to embrace top IT trends around infrastructure automation, hybrid management tools and DevOps. Read on to discover how to do just that based off of discussions from Gartner's IT Infrastructure, Operations & Cloud Strategies Conference.
