WHITE PAPER:
This white paper provides details on why WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM.
EBOOK:
In today’s unpredictable economy, it is more vital than ever to know your business processes and understand how you can gain a competitive edge. Read this e-book and see how IBM’s suite of solutions can simplify work processes and provide you with unrivaled connectivity and seamless integration.
WHITE PAPER:
A survey from Morgan Stanley of FORTUNE 1000 CIOs indicates that portals are at the top of technology spending priorities, learn how to achieve a successful portal strategy deployed in an SOA environment.
WHITE PAPER:
This study compares the performance and efficiency of several system configurations to determine which configuration is best for processing transactions.
WHITE PAPER:
An enterprise service bus (ESB) increases the flexibility provided by a service oriented architecture (SOA) by decoupling a service requester from a service provider. Read this white paper to learn how these capabilities can be used by banks to simplify integration of banking services, lower costs and speed up time to market.
WHITE PAPER:
This commissioned study conducted by Forrester on behalf of IBM describes how one company was able to realize a 42% 3-year return on investment by migrating from an open source application server to WebSphere Application Server (WAS).
WHITE PAPER:
This white paper is intended to inform the reader of what business process management (BPM) is about, the benefits that can be obtained from its implementation, how to place BPM into operation and why IBM WebSphere® Process Server should be deployed on the IBM System z™ mainframe.
PRODUCT DEMO:
Learn how WebSphere ILOG BRMS allows organizations to easily adapt business rules while ensuring compliance with policy requirements and analyzing the business impact of changes against key KPIs. You will see how the BRMS is used in the back office to create eligibility rules that will be used to automatically screen auto insurance applicants.
WEBCAST:
Learn how the IBM collaboration software portfolio is being transformed with Web 2.0, social networking and unified communications capabilities.