TRIAL SOFTWARE:
IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.
WHITE PAPER:
Read this white paper to discover intelligent automation tools that free your IT team from the labor-intensive and time-consuming tasks that are associated with the administration of the SAP NetWeaver BW Accelerator appliance while accelerating time-to-insight with easily-accessible, timely, accurate business intelligence (BI) data.
EGUIDE:
This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.
WHITE PAPER:
This whitepaper looks at ways that organizations can increase virtual desktop adoption and security simultaneously using automated access for VMware View™ 4.5 and Oracle’s Sun Ray.
EGUIDE:
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management.
EGUIDE:
Read this ebizQ E-Guide and learn how case management can help make knowledge-centric work more efficient and systematic. Explore the benefits and challenges of taking a holistic approach to BPM as well as the power and complexity of case management BPM.
WHITE PAPER:
The following white paper addresses many of the challenges associated with document workflow and how to ensure that you maintain a smooth and efficient solution.
WHITE PAPER:
The following white paper entails exactly what the workflow transformation is as well as expert advice from leading organizations on how to improve upon the integral areas of financial firms.
WHITE PAPER:
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
WHITE PAPER:
Customers expect a great end-to-end experience. Wherever work is accomplished in the enterprise, it's all part of the Customer Service Value Chain. Is your enterprise meeting this expectation? What about in the future?