Information Technology Education White Papers

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Information Technology Education White Papers (View All Report Types)

Implementing a Telecommuting Program sponsored by Avaya Inc. WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. Posted: 02 Jun 2008 \| Published: 01 Jan 2008 TOPICS: Authentication \| Contact Centers \| Mobile Workers \| Telecommuting \| Teleconferences \| Training

Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies sponsored by Oracle Corporation WHITE PAPER: This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management. Posted: 04 May 2009 \| Published: 04 May 2009 TOPICS: Business Development \| Business Intelligence \| CEOs \| CFOs \| CIOs \| Enterprise \| Enterprise Architectures \| Enterprise Content Management \| ERP \| Training

Recruit and Build the Right Team for your Service Desk sponsored by Citrix Online UK WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team. Posted: 16 May 2011 \| Published: 16 May 2011 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desks \| Recruiting Services \| Training \| Training and Educational Services

Agile Transformation Strategy sponsored by CollabNet WHITE PAPER: The CollabNet Agile Coaches have observed patterns and key milestones in the way organizations adopt and scale Agile. "Agile Transformation Strategy," by Angela Druckman, CollabNet Certified Scrum Trainer and Agile Transformational Coach, outlines a sound strategy and transformational "blueprint" to help guide organizations on the path to Agility. Posted: 08 Apr 2011 \| Published: 08 Apr 2011 TOPICS: Organizational Change \| Organizational Change Management \| Product Development \| ROI \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Training

Overcoming the Challenges of Green Procurement through eProcurement sponsored by Dimension Data Global WHITE PAPER: This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. Posted: 30 Sep 2008 \| Published: 26 Sep 2008 TOPICS: Benefits \| Best Practices \| CRM \| eProcurement \| ERP \| Internal Controls \| Supplier Management \| Systems Integration \| Training

Virtual Data Center eZine - Volume 4 sponsored by Virtual Data Center eZine - Volume 4 WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization. Posted: 20 Aug 2008 \| Published: 18 Aug 2008 TOPICS: Best Practices \| Change Management \| Data Centers \| Disaster Recovery \| LAN \| Server Virtualization \| Software \| Testing \| Training	All resources sponsored by Virtual Data Center eZine - Volume 4

Virtual Firsthand Training – A New Dimension of SAP® Education sponsored by SAP America, Inc. WHITE PAPER: This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach. Posted: 28 Sep 2010 \| Published: 28 Sep 2010 TOPICS: Business Process Automation \| Business Process Management \| Business Processes \| Certification Programs \| Educational Software \| SAP (Product) \| TCO \| Training \| Training and Educational Services \| Training Software

The Realities of Single Sign-On sponsored by PistolStar, Inc. WHITE PAPER: Single Sign-On has emerged as a significant technology that resolves a major issue for organizations with multiple platforms, servers and applications requiring unique usernames and passwords for access. Posted: 13 Jun 2008 \| Published: 01 Jan 2006 TOPICS: Domino \| Password Synchronization \| Security \| SSO \| Training \| Web Browsers

3 Key Components of a Risk-Based Security Plan sponsored by Foundstone, Inc. WHITE PAPER: This whitepaper takes a look at the different components of an effective security plan, and provides a perspective on how enterprises that are serious about their information security budgets should rethink their security plan. Posted: 02 Jun 2008 \| Published: 02 Jun 2008 TOPICS: Disaster Planning \| Disaster Recovery \| Information Security \| Risk Assessment \| Risk Management \| ROI \| Security Spending \| Training \| Vulnerability Assessments

Inclusion = everyone: Expert advice for improving tech diversity sponsored by TechTarget ComputerWeekly.com WHITE PAPER: At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here. Posted: 02 Mar 2023 \| Published: 03 Mar 2023 TOPICS: IT Management \| IT Workforce \| Recruiters \| Training