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E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.
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This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
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As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
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Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
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There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
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This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
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This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.