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This paper explains how CIOs can use governance best practices to mitigate the depth and duration of performance declines that often accompany periods of change and innovation. It will clarify what governance is - and isn't - and articulate how CIOs can begin to improve governance within their organizations.
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Success in business intelligence is all about facilitating sound, data-driven decisions at every level of the business. Read this white paper to learn six strategies for BI success, drawn from the experiences of actual IBM Cognos customers.
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Security and compliance is the most often-cited barrier to cloud adoption. Read what David Hunter, CTO of Platform Security from VMware, and Art Coviello Jr., Executive Chairman of RSA, say about ensuring control and visibility in a secure cloud.
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This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.
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This white paper demonstrates how using JBoss Enterprise BRMS, business analysts, developers, and integrators can create and manage rules and events in a single product using a shared set of authoring tools.
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Using the information contained within an EA, stakeholders can identify innovation initiatives – freeing funds through optimization initiatives, or developing new opportunities. This white paper provides an overview of EA and highlights how an actionable EA approach from IBM can maximize organizational agility, and more.
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This white paper reviews modern enterprise service grids and how their brokered peer-to-peer architecture offer ease of use for a wide array of distributed computing projects including the SOA market.
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This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.