Digital Information Industry White Papers

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Leading the Way in Managed Services
sponsored by Zenith Infotech
WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients.
Posted: 20 Jun 2008 | Published: 01 Jul 2008

Zenith Infotech

Business Analytics: Helping You Put an Informed Foot Forward
sponsored by SAS
WHITE PAPER: What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

Redefining Interpersonal Communication
sponsored by Alcatel-Lucent
WHITE PAPER: This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Delivering on the Promise of eLearning
sponsored by Adobe
WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007

Adobe

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

IBM

Increasing Operational Agility: BPM in Telecommunications
sponsored by Oracle Corporation
WHITE PAPER: Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps.
Posted: 31 Oct 2013 | Published: 31 Oct 2012

Oracle Corporation

Field Testing Multimode 10Gb/s (and beyond) Fiber Permanent Links
sponsored by Fluke Networks
WHITE PAPER: This white paper is the joint effort of 2 industry leaders of high speed infrastructure cabling and testing, Panduit and Fluke Networks. It provides a thorough analysis and review of different testing techniques and their associated benefits for high speed permanent links.
Posted: 27 May 2011 | Published: 27 May 2011

Fluke Networks

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Cabling Lifecycles and Total Cost of Ownership
sponsored by Siemon Company
WHITE PAPER: There are several factors that must be taken into account when determining the category or class of cabling that will be used in a network infrastructure. Access this paper to learn more about cabling lifecycles and how to calculate their total cost of ownership.
Posted: 14 Oct 2011 | Published: 13 Oct 2011

Siemon Company

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009

Pitney Bowes Group 1 Software