Fiber Optics Industry White Papers

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The Five Must-Have Capabilities for Unbeatable Customer Care sponsored by Pitney Bowes Business Insight WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. Posted: 15 Jan 2010 \| Published: 15 Jan 2010 TOPICS: Communications Networks \| CRM \| CRM Best Practices \| CRM Software \| Middleware \| ROI \| Self-Service Applications Software \| SMS \| Telecommunications Industry \| Telecommunications Networks

Extending Enterprise Networks with Service Delivery Environments sponsored by Alcatel-Lucent WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Communications Networks \| Communications Systems \| Integrated Development Environments \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Service Providers

Hybrid Energy: What to consider when tapping into alternative energy at the cell site sponsored by Emerson Network Power WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient. Posted: 22 Nov 2013 \| Published: 23 Nov 2012 TOPICS: Data Center Management \| Data Centers \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Services \| Telecommunications Systems

Migration to DOCSIS 3.0 sponsored by Motorola Solutions WHITE PAPER: Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed. Posted: 05 Jan 2009 \| Published: 23 Dec 2008 TOPICS: Cable \| Cable Network Industry \| Cable Telephony Services \| Internet \| Internet Services \| Internet Standards \| Telecommunications Carrier Systems \| Telecommunications Industry

Transforming the Network for Triple Play sponsored by Alcatel-Lucent WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Converged Networks \| Data Communications Services \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Software \| Telecommunications Systems \| Triple Play Services

IPTV Channel Change Performance Testing sponsored by Ixia WHITE PAPER: Broadcast TV networks are increasingly deploying Video-On-Demand and broadcast content over IP networks that weren't designed for video. This test plan will help configure your network to deliver high-quality streaming video (IPTV) to your customers. Posted: 30 May 2006 \| Published: 01 May 2006 TOPICS: Collaboration \| IPTV \| Network Performance \| Telecommunications Industry \| Triple Play Services \| Video Systems

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Posted: 20 Jan 2009 \| Published: 20 Jan 2009 TOPICS: Best Practices \| CRM \| Customer Data Management \| Data Profiling \| Data Quality \| Fraud Protection \| Network Performance \| Regulatory Compliance \| ROI \| Telecommunications Industry

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers

Proactive Service Assurance for Mobile Data Services sponsored by Infovista Corporation WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. Posted: 02 Mar 2009 \| Published: 26 Feb 2009 TOPICS: 3G Wireless \| Internet Access \| Internet Appliances \| Internet Services \| IP Services \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Systems

Smart Metering - Enabling Greater Energy Efficiency sponsored by Alcatel-Lucent WHITE PAPER: Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future. Posted: 06 May 2008 \| Published: 01 Jan 2007 TOPICS: Consumers \| Data Management \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Services