WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
WHITE PAPER:
Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
WHITE PAPER:
Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
WHITE PAPER:
This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
WHITE PAPER:
Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
WHITE PAPER:
A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
WHITE PAPER:
This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
